WishPath

SMS Terms

Effective

These SMS Terms cover WishPath Trip Texts, the text-message program operated by WishPath, LLC, a Colorado limited liability company ("WishPath," "we," "us," or "our"). They are part of our Terms & Conditions.

Program status

WishPath Trip Texts haven't launched yet, and we aren't sending program messages today. When the program opens, it will start as an invite-only beta. If you agree to texts before then, the first text you'll receive is your sign-up confirmation, sent when texting opens.

How to opt in

There are two steps:

  1. Request a beta invite. On our Text alerts page, enter your email address. You can also enter your mobile number and check the box agreeing to receive WishPath Trip Texts under these SMS Terms. The box is never checked for you, and you don't have to check it to request an invite. If you check it, we'll send one text to that number confirming your sign-up, with HELP and STOP instructions. If you agree before texting opens, we'll send it when texting opens.
  2. Confirm on a trip when texting opens. Before we send any trip messages, you'll sign in, open a saved trip, enter your mobile number, agree to texts for that trip, and enter a verification code we text to that number.

Texts will come from (970) 423-9038.

You must be at least 18 and the account holder or an authorized user of the mobile number you enter. You don't have to agree to texts to request an invite, create an account or plan a trip.

Your number

WishPath Trip Texts go to one mobile number per trip. The person who signs up receives the texts for the whole party, and other members of the party won't receive texts. A phone number can be signed up on only one trip for the same dates.

To move texts to a different phone, change the number on your trip and verify the new number with a code. If you change or give up your mobile number, reply STOP from that number first or email us, so messages about your trip don't go to someone else.

What you'll receive

WishPath Trip Texts are automated messages:

  • After you agree on our website: one text confirming your sign-up, with instructions for HELP and STOP.

Once you've confirmed your number on a trip, messages about that trip:

  • A verification code, and a welcome text confirming you're signed up for that trip, with instructions for HELP and STOP.
  • A good-morning text on each of your trip's park days.
  • Replies to the texts you send us, such as suggestions for what to do next, how far away a ride is, and whether your whole party can ride. For example, if you text "we just got off Peter Pan," we'll reply with what to do next.
  • Changes that affect your plan, such as a ride closure, included in our replies.
  • Replies to HELP and STOP.

We don't send marketing or promotional texts through this program.

Message frequency

Message frequency varies, about 20-60 messages per park day: one good-morning text, then replies to the texts you send, so the number depends on how often you text us.

The good-morning text and trip replies go out only on your trip's park days (Pacific time) and end automatically after the last one, so you don't need to reply STOP when your trip is over. A few sign-up messages can arrive on other days: your sign-up confirmation, your verification code, your welcome text, and replies to HELP or STOP.

We may limit the number of messages per trip or per day to keep the Service running. If you reach a limit, we'll tell you by text.

Costs

Msg & data rates may apply. Check your mobile plan for details. WishPath doesn't charge per message.

How to stop texts

Reply STOP to any message to stop all WishPath Trip Texts. You can also reply END, CANCEL, QUIT or UNSUBSCRIBE. You'll receive one final text confirming you've been unsubscribed, and you won't receive any more program messages after that unless you sign up again. To sign up again, reply START, or sign up again from your trip.

Until texting opens, you can withdraw your agreement to receive texts by emailing support@wishpath.app from the address you used to request an invite.

How to get help

Reply HELP to any message for help, or email support@wishpath.app.

Delivery

Mobile carriers are not liable for delayed or undelivered messages. Texts may be delayed or not delivered because of carrier issues, poor coverage in the park, or other things outside our control, so always check posted information and Cast Members for anything time-sensitive.

Privacy

We use your phone number and messages only to provide WishPath Trip Texts. We keep a record of when and how you agreed to receive texts, including the version of the wording and of these SMS Terms you agreed to. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Service providers that deliver messages for us, such as Twilio, receive only what they need to do so. See our Privacy Policy for details.

Changes to these SMS Terms

We may update these SMS Terms. When we do, we'll update the effective date above and post the new version on this page.

Contact

WishPath, LLC · support@wishpath.app